Casey Hines · 8 maanden geleden
My family and I had a very disappointing experience here. We arrived and waited outside on the patio area, but there were no guests seated and no staff present. Unsure whether the restaurant was open, we opened the door and stepped inside, where two staff members were standing. No one acknowledged or greeted us, so we politely asked if they were open. The waiter turned around and responded with a sarcastic “good morning,” implying that we were rude for not greeting him first — despite the fact that no one had acknowledged our presence. The situation escalated when staff proceeded to criticize how we are raising our children (who were standing next to us quietly) and stated that we had not taught them proper manners. This was completely inappropriate, unprofessional, and deeply disrespectful. We were simply trying to determine whether the restaurant was open before being seated. We have never been spoken to this way at any establishment. As paying customers ready to dine, we expected basic courtesy and professionalism. Instead, we were met with sarcasm and personal insults. We chose to leave immediately. I hope management addresses this behavior, as no family should be treated this way.